FAQ
What types of footwear do you offer?
Sole Elegance specializes in a curated selection of stylish footwear that combines both comfort and fashion. Our offerings include a variety of trendy designs.
How do I choose the right size for my footwear?
To select the appropriate size, we are only offering Men's US sizes at the moment. It is important to note that sizing may vary between different styles, so always check the specific size recommendations for each product.
What materials are used in your footwear?
Our footwear is crafted from high-quality materials designed to ensure durability and comfort. Common materials include breathable fabrics, cushioned insoles, and sturdy outsoles. Each product description includes specific material information to assist you in making an informed choice.
How should I care for my footwear?
Proper care is essential for maintaining the longevity of your footwear. We recommend cleaning them with a damp cloth and mild soap, avoiding harsh chemicals. Additionally, storing them in a cool, dry place will help preserve their shape and materials.
What is your return policy?
We do not accept returns, if you are unhappy with your purchase please contact us immediately.
Do you offer international shipping?
Yes, Sole Elegance provides international shipping options. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy for detailed information regarding international orders.
How can I contact customer service?
For any inquiries or assistance, you can reach our customer service team through the contact form on our website. We strive to respond to all inquiries within 24 to 48 hours, ensuring you receive the support you need in a timely manner.
How long is shipping?
At Sole Elegance, we strive to ensure that your shopping experience is as smooth and enjoyable as possible. Our shipping typically takes between 3 to 4 weeks. While this may seem like a long wait, we want to assure you that this timeframe allows us to carefully process your order and ensure that your shoes are delivered in perfect condition.
We understand that everyone has different needs and timelines, and we appreciate your patience as we work to get your stylish footwear to you. Whether you're preparing for a special occasion or simply want to elevate your everyday look, we’re here to support you every step of the way.
In the meantime, we encourage you to explore our collection and envision all the fabulous outfits you can create with your new shoes. Remember, good things come to those who wait, and we promise that the stylish comfort of our footwear will be worth it!
If you have any questions about your order or shipping, please don't hesitate to reach out. We're here to help and want to make sure you feel confident and informed throughout your shopping experience. Thank you for choosing us, and we can't wait for you to step into your new Sole Elegance footwear!